Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: kev55
from Michigan
Verified Purchase:Yes
We have used this product for the last 6 years and will continue for the foreseeable future. Completed fed and state taxes in 6-8 hours. The overall interface is good for loading all material needed to complete our annual taxes. We typically have 10-12 W-2's and 1099's to load as well as going through the interviews for itemizing vs. standard deductions. However, one area that is more difficult to manage is back door roth and roth conversions. If you could provide more clear guidance or better interview structure on these topics that would be helpful. We usually have to look up other external sources for help in these areas.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Chatty Cathy
from Ashland, Oregon
Verified Purchase:Yes
I have a MAC and now I can't find my return... I downloaded the program and did my taxes and printed it all out after electronic filing... When I open the program it says there are no 2025 returns.... when I browse I can't find it. This is absurd.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chitown817
Verified Purchase:Yes
The validations are sometimes very frustrating. You fix the issue or confirm there is no error and it still comes up with a data issue. It also won’t say what/why it’s an error. If you’re going to say there’s an error, then tell me what the error is or how to fix it. For the most part the software is easy to use and guides you seemleasly.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cypress, TX
Verified Purchase:Yes
H&R Block Deluxe is still my favorite tax software for doing my federal income tax return. Although it is usually easy to follow and fill out, especially with the recent complicated tax legislation, I was confused about reporting my Required Minimum Distribution (RMD). I'm still not sure if I did it right.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: db722
from North Carolina
Verified Purchase:Yes
The software takes you step by step through all of the various earnings and deductions. If you have used it before, it inputs your personal information and prefills the categories you used the previous year
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: fed up 3000
Verified Purchase:Yes
I have used this software many years and it has a major problem this year. I imported my mother's 2024 taxes (which were a joint return with her late husband who died in 2024). The IRS instructions are crystal clear that she should file a single return in 2025 since she was a widow at the start of the year,. Your stupid tax software won't let me do that after importing last year's return. I get a message on the software saying we see Richard died in 2025. You should file jointly for 2025. NOT TRUE.
Cons: Hard to prepare
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Familytaxguy
from NC
Verified Purchase:Yes
I use H&R Block software every year and it is easy, straight fwd, and I appreciate that it indicates risk level.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
I have bought H&R Block Software every year for both Federal and State. My two experiences with a tax prepar were disasters and I ended up preparing the return myself. The tax code has become so complicated you need professional guidance.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock