Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Northern Virginia
Verified Purchase:Yes
Excellent treatment and advice during interview of Schedule 1-A tax deductions and Schedule B prior year capital loss carryovers.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Schedule D had errors this year. Entered my wife's and my information on same return and it showed the totals as identical, even though the individual entries were correct (and not identical).
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cousinbrucie
Verified Purchase:Yes
Been using the app. for over 10 years and have been completely satisfied.
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: MB4537
from Iowa
Verified Purchase:Yes
After using a competitor for many years (and feeling very dissatisfied with the results-every year) I was surprised how flawless your program worked and the satisfaction I felt when the process was completed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Dave 123456
from Michigan
Verified Purchase:Yes
The software is continuously updating, this is after I have already filed taxes using it. One would think the software would be complete on the day they release it and not fixing problems on the fly after people have used it to file taxes with. Now I wonder if my tax filing will have problems because of their software.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: georgej
from ohio
Verified Purchase:Yes
I have used H&R Block tax software for last 5 years. Easy and relatively quick to use. Filing is simple and I am very pleased with the system.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Bob05311938
from New York
Verified Purchase:Yes
a problem with termanology. You lable things different then the IRS. I found it difficult where to to enter 1040-ES payments and I was not sure I had my RMD in the right place. To much Redunonance like adding name and address time and time agan. Add it once and it should automatically in the remaining spaces. This was my first time using H&R Block. I never felt confortent that I was doing everything right.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Program math glitch under IRA and Pension portion
on March 18, 2026
Posted by: Senior payer
from 45230
I have used H&R Block program for years without issue, but this year, under IRA and Pension (1099R) there is an issue, when editing any line items below the very fist entry, the program somehow changes the numbers in the first line item, thus erroniously changing the final tax amount. For example when editing an item line below the first one, it seems to take that amount and change various inputs in the first line item. Unfortunately it can only be caught by editing the first line item, every time a line item below is edited. I looked for ways to inform H&R, but it looks like this is the only way I can inform them of this issue.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock