Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Jimbo 45
Verified Purchase:Yes
Always found it easy to use and very accurate however this time it made a mistake. It calculated my State refund incorrectly by $2000.
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Always use you guys.
Have for years.
Professional.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nonlll
from Mn
Verified Purchase:Yes
I bought the sistem a month ago and help me out doing my taxes. Thanks a lot.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cannot Read the Text
from California
Verified Purchase:Yes
The software worked great. It was extremely small text on my 4K monitor. I could not make the text larger everywhere. I could increase the text size in the "middle," but not the top tabs and headers or the left column. This made the product almost useless to me. It was extremely difficult to use the software. I will never buy this again.
If you use a 1080 HD monitor rather than 2160 4K, it would probably be perfet.
Pros: Easy to prepare, Easy to import documents
Value
2
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I’ve been using H&R Block tax software for many years, starting back when it was called “Tax Cut,” and have always found it accurate and relatively easy to use. The interview format addresses all of the relevant information needed to complete the various tax forms and schedules in a logical and sequential manner, making filing your taxes an easy task.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KnuteR
from Battle Creek, MI
Verified Purchase:Yes
AI chat was worthless. Needs to be greatly improved.
Pros: Fast
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Danville, KY
Verified Purchase:Yes
I’ve been using Taxcut for several years and appreciate the consistency and ease of use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: RAGC
from Peachtree Corners, GA
Verified Purchase:Yes
It made the process I am very familiar with simpler than I am used to.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock