Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: jst43
from OH
Verified Purchase:Yes
I bought this thinking, state e-file was also free, that's not the case.
The software is a little hard to navigate at times and sometimes I totally got stuck in a loop. Lots of improvements could be used to make it more user friendly.
The software is a little hard to navigate at times and sometimes I totally got stuck in a loop. Lots of improvements could be used to make it more user friendly.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Switched from turbotax but...
on March 18, 2026
Posted by: Altaxman
from SC
I switched this year from turbotax and was astonished that I could not import my tax data from my Merrill Lynch account. I thought is was an error that would be corrected during an update but I was wrong. So I spent several hours entering Schedule B info. Not what I was expecting, definitely disappointed.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tokyo, Japan
Verified Purchase:Yes
After many years of using TurboTax, I switched to H&R Block last year to try something new and I wasn’t disappointed. The software is easy to use and when completed, getting status updates to your filing. I liked it so much that I used it again this year. One suggestion is to put the AGI next to the box where you display the refund as you work on the return. Thank you!!!
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Oceanlover
from Kansas City, MO
Verified Purchase:Yes
I found it easy to use and I like the input of last year's information and data.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Char21
Verified Purchase:Yes
Too many hiccups and unresolved issues this year. Nothing like this experienced in the past many years
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great tax program
on March 18, 2026
Posted by: GeoFL
H&R Tax software has been my go-to tax program for many years. It's easy to use for my family taxes and we have never had any issues.
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Channahon, Illinois
Verified Purchase:Yes
This is the second year in a row that the program would not allow me to efile two returns. The reason being was because I left out the pin number for the prior years and the adjusted gross income from previous year. The first time I did my returns, it showed a substantial refund. I started over from scratch and it show a much smaller refund., still would not allow me to efile. I gave it another try and it show that I had to pay a substantial amount. I did my friend taxes and it would not allow him to efile for similar reason it wouldn't accept mine. I printed his return for mailing. A few days later I started from scratch again. This time it showed me getting a decent return and allowed me to efile.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dow42
from USA
Verified Purchase:Yes
First time using this and it worked great. Easy to use.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock