Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,294 Reviews)
Open Ratings Snapshot
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,677 out of 61,818
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Very happy, Easy and fast.
on March 18, 2026
Posted by: Anonymous
from Frisco Colorado
Verified Purchase:Yes
I've Been using this for several years. This year was the quickest and easiest. I did my federal and Colorado returns in a few hours.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
What a Mess
on March 18, 2026
Posted by: Anonymous
from Rhode Island
Verified Purchase:Yes
Product is not poor, it works. The information from a prior year was poor. It was BAD. Block imported incomplete and inaccurate information from the 2024 return into the 2025 return. I spent hours on the phone over three days speaking with ten agents. No one at Block was able to provide me with the information to correct this error.
Cons: Time consuming, Hard to import documents
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Makes Taxes easy!
on March 18, 2026
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
I have used H&R Block tax software for over 20 years. It’s reliable, easy and accurate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time, loyalty, & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time user
on March 18, 2026
Posted by: Anonymous
from SF Bay Area
Verified Purchase:Yes
Used this for over 20yrs, even before direct on-line submission; has always been accurate and updating is very easy. Auto interviews are easy to follow and thorough and Help feature usually provides needed info, altho the ability to access IRS website for complete info is very handy and useful.
Good to have complete set of forms when needed (small business, stocks, retirement accounts, etc).
Would be better if it had more extensive list of mid/large companies for W2 import and financial institutions for 1098/99 forms
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time, loyalty, & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Well Designed and Stable
on March 18, 2026
Posted by: Anonymous
from John’s Creek, GA
Verified Purchase:Yes
Product worked smoothly in all phases of the return process.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time customer
on March 18, 2026
Posted by: JF23
Verified Purchase:Yes
I buy the software every year, so easy to transfer the previous year’s data and then simply add the current tax info. Electronic submission to the IRS is so simple and easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Tax Software Deluxe + State
on March 18, 2026
Posted by: Mg332
from Chicago
Verified Purchase:Yes
Excellent software and thorough. Great for doing multiple returns
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great overall
on March 18, 2026
Posted by: Anonymous
from Cleveland, OH
Verified Purchase:Yes
I have been using HR Blocks for last 13 or so years. I love it, never disappointed
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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