Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: DavidSFU
Verified Purchase:Yes
Overall, I felt I had to put too much effort in putting data.
Information that should have completed by the software.
Information that should have completed by the software.
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Hi David, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: eligiu
from New York
Verified Purchase:Yes
H&R Block makes it easier to file tax returns every year
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We’re so happy to hear that you had a good experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MA
Verified Purchase:Yes
I have used your software for years and am extremely pleased with it. It is very user friendly and easy to follow.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jal43
from Georgia
Verified Purchase:Yes
Had to e-file twice as the first filing lacked my PIN number that the program never asked for.
Cons: Hard to prepare
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Fidget
from Iowa
Verified Purchase:Yes
I stopped using TurboTax because they went all in on ai and I would hate to stop using this software. The ai adds absolutely no value and I do not want it included in the software that I use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Larry the great
Verified Purchase:Yes
I think it's quite good. It seems to account for everything. My one annoyance is that in certain spots it requires you to manually enter numbers though the accurate check. If it knows that much, you would think it could drop on those figures for you.
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking the time to share your feedback with us! We’re glad to hear you've had a positive experience over the years. We appreciate you pointing out the manual entry step—your input helps us continue improving.
If there’s anything we can do to make your experience truly 5‑star, please feel free to contact us at 1‑800‑472‑5625. Your feedback is important to us!
If there’s anything we can do to make your experience truly 5‑star, please feel free to contact us at 1‑800‑472‑5625. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oklahoma City
Verified Purchase:Yes
I have used H&R for six years. I am happy with it but I do think several areas need to be improved on.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anon111111
Verified Purchase:Yes
I was going to give you a 5 star review, with over 2 decades of use. then you make me agree to "terms and conditions" in order to submit a review that you have requested. YOU asked me for my opinion and require me to agree to something unknown? Learn how to be nice to a customer.
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock