Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Begman380
from Emerson NJ
Verified Purchase:Yes
The software itself was great. Issues with filing to both Federal and State.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tulsa, OK
Verified Purchase:Yes
Purchased in fall, 2025 and used it in early February. Completed in about 2 hrs, with no problems at all. Filed US and state returns that day and received refunds within 2 weeks. Very satisfied with this product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Iamlor
from Evanston Illinois
Verified Purchase:Yes
Very easy to use, reasonably priced. Simplifies a potentially daunting task.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Program 2
from Indiana
Verified Purchase:Yes
It was hard to find after I downloaded it So I did it again only to find out I paid for it twice. Please reimburse
me for one of them. I tried to email you right away but there is no where to do that.
Herman Barrier
me for one of them. I tried to email you right away but there is no where to do that.
Herman Barrier
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: any time now
Verified Purchase:Yes
e-filed both federal an state. Got the state in one week. Been almost four weeks and no updates yet.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LongTimeHRUser
Verified Purchase:Yes
I’ve used H&R for decades. A missing feature is perhaps having a side by side view of last year’s screens as we fill in this year’s.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JimDepp
from Lebanon Tn
Verified Purchase:Yes
I’ve been using HR Software for several years and I would recommend it to anyone for personal tax preparation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PMW Area
Verified Purchase:Yes
We have had great success through the years with the products provided each year.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock