Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Karen AH
from Rochester NY
Verified Purchase:Yes
Repeat user of this software .(last five years) , find it to be easy to navigate though .. highly recommend
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Deb1222
from Michigan
Verified Purchase:Yes
It’s confusing to get updates after already filing. Does that mean there was something wrong when we filed?
Pros: Easy to prepare
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for taking time to provide a review! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jake209
Verified Purchase:Yes
I have been using this product for many years and I am very satisfied with it.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Be better off using chalk and stone
on May 1, 2026
Posted by: kevinS1965
This is the most cumbersome and user unfriendly tax software I have ever used. The added fees for filing electronically is shameful.
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Rich196
from DeLand, FL
Verified Purchase:Yes
Product performed exactly as described and was easy to install and use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ivar_KC
from California
Verified Purchase:Yes
This tax software is not any better than other tax preparation software. There are definitely areas that need improvements. I give H&R credit for making this software to be still compatible with Windows 10 and that's the reason I bought this software.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: XCBDH
from Georgia
Verified Purchase:Yes
Glad the software worked and was able to submit my taxes. I've run into this issue multiple times however, where the H&R block software left redundant and incorrect forms in the submission that it didn't catch on Error Check but did find when it was time to e-File. Error check needs to behave as if it is about to e-File so it can catch issues like that, and maybe be a little smarter about how to fix them.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Philadelphia, PA
Verified Purchase:Yes
This is a solid piece of tax software that's relatively easy to use and allows for lots of flexibility. I especially like the ability to interface with various major financial institutions to download the tax forms so you don't make errors doing it manually. The error checking at the end can be a bit daunting but will find discrepancies and have you recheck entries which could cause your return to not be electronically accepted.
Pros: Easy to prepare, Easy to import documents
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock