I've been a customer for several years now, and I'm very happy with the software. It makes the process as simple and painless as possible, and I usually have high confidence when I file that I've done everything right. What the can I ask for?
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
Eddie, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
You make it easier to do my taxes by being able to just download data from my investments. I used to have to enter each reportable transaction. I just hope I got every deduction I should get.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I check the box on the H&R software to receive a refund check, but I then receive a letter from the IRS that I needed to correct the bank account and routing number, WHY?
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.