Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: ABD review
from Oklahoma
Verified Purchase:Yes
Overall, I had a good experience with your tax software and found it easy to use. I especially liked the ability to download statements and have everything auto-fill—that was a big time-saver.
I did run into a bit of difficulty when trying to edit a field related to being over 65 and not collecting Social Security. It took some extra time to figure out how to correct and save it, and the process felt a bit cumbersome.
That said, it’s a solid product overall, and I’ll likely use it again. Thank you.
I did run into a bit of difficulty when trying to edit a field related to being over 65 and not collecting Social Security. It took some extra time to figure out how to correct and save it, and the process felt a bit cumbersome.
That said, it’s a solid product overall, and I’ll likely use it again. Thank you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tommy Thomas
from Tucson
Verified Purchase:Yes
This led me through the complicated tax program we have in the US. It presented the information in a way I could understand. It is a tedious process but I'm confident in the end that it is accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
How to improve H&R Block and save time.
on March 19, 2026
Posted by: tedj
from Massachusetts
I recently spent several hours completing all of the required information for the energy credit and was very disappointed to find that my client could not receive the credit, as it is "non-refundable". It would improve HRB if you posted a warning at the beginning of the Res. energy credit section saying something in terms that folks can understand, like ""if you have no tax liability you will not receive a refund by completing this section". VERY helpful. Also before the itemized deductions on the Form 1040 you could state that although you will not receive a benefit on this return from listing charitable contributions you may receive a tax benefit on Form 1 if you file a income tax return in Massachusetts. That way you will have to return to the federal return to enter contributions to receive a state deduction, if you have not already filed your Form 1040.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MCJ63
from Seattle WA
Verified Purchase:Yes
Overall a good program. Needs more K-1 publicly traded limited partnership support.
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jakata31
Verified Purchase:Yes
OK, only problem I had was in clearing the audit topics.
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Easy Peasy
on March 19, 2026
Posted by: Ol Geezer
from Ga.
For a Tax software program that's thorough and yet EASY to use, H&R Block Deluxe is what YOU should
use. Take it from me- the " scared of tech stuff" kinda guy.
use. Take it from me- the " scared of tech stuff" kinda guy.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: clsw2
Verified Purchase:Yes
Have used before. I prefer to complete taxes with the software as opposed to filling it out at an online site.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sacramento, CA
Verified Purchase:Yes
I used it to do 5 tax returns and it was easy to use and worked great.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock