Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: JVB300
from Kerrville, Texas
Verified Purchase:Yes
Overall, good product. Input for RMD's I found to be confusing as to what number to be input. I clicked on AI assist for clarification. AI assist said no answer found. This issue showed up as a data verification error. Could not clear error.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cdftdl
from Nebraska
Verified Purchase:Yes
Trying to file an amended return and am having lots and lots of problems getting the right info in. Calls for help are not returned or list as soon as I get an actual person. Calls take long waiting times to actually be answered. I realize it is a busy time but my time is worth something too!
No, I would not recommend this to a friend.
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Had problems inputting my 1099R's. My pension 1099r transferred the info incorrectly onto the federal 1040 and my IRA 1099r was not transferred at all! One copy would not download to my daughter's computer. After a lengthy phone call, I gave up and bought another copy.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: sealion159
from Cary, NC
Verified Purchase:Yes
I have used H&R Block for over 20 years without problems. This year i hade a very complicated consolidated 1099. They indicated they could Import a 1099 from Fildelity. However they indicated they could not import the 1099 because it did not have the correct SSN. H&R was looking for 123-45-6789. 1099s have ***-**-6789,
so there is no way they will match. If they offered an import of a PFT all would be solved, but they don't.
so there is no way they will match. If they offered an import of a PFT all would be solved, but they don't.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: CL822
from Sedona, AZ
Verified Purchase:Yes
I have used H&R Block Deluxe Software for many years and have never been disappointed. The program walks the users through every step of the process and answers any questions. Inexpensive compared to using an office to do my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jeffersons Dad
from North Carolina
Verified Purchase:Yes
Easy to use, very intuitive and accuracy is guaranteed...can't beat it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gerry27
from Chicago
Verified Purchase:Yes
I used it to file taxes. Good except there was a bug in the software. I had two valid 1099R forms from the same payer ( different account numbers) but the interview software would overwrite the first one when I entered the second one. Got around it by editing the form.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Whyuneed
from SC
Verified Purchase:Yes
This software works better than another that I tried in the past
Pros: Easy to import documents
Cons: Time consuming
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock