Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Err55
from Tulsa OK
Verified Purchase:Yes
First time encountered an error in the product. I reported the error and never heard a response.
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lumberton, TX
Verified Purchase:Yes
I've used this program for over 8 years and I've never been disappointed. It's never had errors and is accurate.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bobb1
from Ravenna, OH
Verified Purchase:Yes
I've used the H&R Block Deluxe software since the early 2000s. The price is reasonable and I have had no problems with the software that was not rectified. Easy to use.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: wjt5333
from Wiggins, MS
Verified Purchase:Yes
I bought this in December last year and had my taxes completed by February 1. Easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bill Schilling
from Bronx, NY
Verified Purchase:Yes
Like AI it helped a lot the tax people for nys were delaying and AI walked me through it
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from western ny
Verified Purchase:Yes
Easy to use except some interpretations are not black and white. More clarity would be better. Also without taking time to compare with other programs leaves me a bit curious. It mostly is used on a trust basis.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Let me down
on March 19, 2026
Posted by: MikeUSMC
from PA
After many years using H&R Block Software, I was shocked to see that I was unable to import my Merrlll Lynch data this year. Online chatter indicates I'm not alone in my upset over this. Unfortunately I'll likely be among the crowd that jumps to another product for next year's filing. You surely notice the hit next year.
Cons: Hard to import documents
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Kevin KB
from South Carolina
Verified Purchase:Yes
Overall, decent software, but lets you down when inputting estate K-1 forms, specifically box 11a. Only option is to print off and mail with additional forms, so makes the free federal e-file incentive worthless.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock