Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
great, but they charge a lot to eFile the state
on March 19, 2026
Posted by: RojerWilco
from Atlanta, GA
Verified Purchase:Yes
I really appreciate everything that the software does. My only complaint is how expensive it is to eFile the state return. I would gladly trade some of the 5 free Federal eFiles for one state one.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ibm1sw2engineer
from Albany, ny
Verified Purchase:Yes
I bought this during the presale. The download and installation went flawlessly. I’ve use this product for years and am always amazed at the ease of use and end results. I did have one issue this year. I had a power outage while using the software. A temp file was left (nt.25) as an unselectable return and the current year return didn’t recognize that the state portion was already completed probably due to some flag being set which should have been cleaned up. Even though I could use “go to sections “ to see the state data it gave me anxiety in transmitting the return since the data gets converted to xml before it gets transmitted which could be impacted by the flag causing the welcome screen to believe the state return had not been completed.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
This was my 6th year useing this software and I am very pleased.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Naperville, Illinois
Verified Purchase:Yes
I have been using HR Block software for over 40 years. I even worked for HR Block one year between jobs.
I even volunteered with AARP Tax Aid for three years.
Your software has been pretty straight forward. This year however I had a couple questions about some of the changes. (or I am just getting older :-) ) Thank you!!
I even volunteered with AARP Tax Aid for three years.
Your software has been pretty straight forward. This year however I had a couple questions about some of the changes. (or I am just getting older :-) ) Thank you!!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Update for better reporting of fed/NJ differences
on March 19, 2026
Posted by: I am CK
from NJ
Verified Purchase:Yes
The federal program is fine. I used the NJ state program. It could use enhancements for when there are differences between federal and state income requirements. For example, gains on HSA distributions required me to override the NJ program to account for the gain for state purposes. That override prohibited me from filing my NJ state return electronically. Please update the NJ program to allow additional NJ income that is required to be reported for state tax purposes.
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TR12
from ID
Verified Purchase:Yes
You need to fix the software according to the new requirements!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ocala, FLORIDA
Verified Purchase:Yes
I have used this Tax program for more than 10 years and H & R has improved it every year.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Steven Scott
Verified Purchase:Yes
I have been using H&R Block software to do my taxes for eight years. It has been such an easy process and saves me a lot of money every year by doing it myself. The software asks all the right questions to make filing mistake proof.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock