Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,293 Reviews)
Rating breakdown 149,293 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,437
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
I've been using H&R Block tax software for several years now, and I always find it to be fairly straightforward and easy to use. I encountered some new challenges this year due to a new tax situation, but the software helped guide me through it. The problem was with the IRS's convoluted and obfuscated instructions.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mackself
from Boynton beach, FL
Verified Purchase:Yes
I used your app todo my taxes, two grandchildren returns , then got stuck on my daughter 's return,.
Simply cause the way thd app is designed, some situation can't be explained.
I had to go to a human tax preparer to file my daughter return
Simply cause the way thd app is designed, some situation can't be explained.
I had to go to a human tax preparer to file my daughter return
Pros: Maximizes refund
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mt Pleasant SC
Verified Purchase:Yes
I bought the premium package that seemed to allowed for more itemized deductions. Just starting the program was too complicated. So, I took a loss on that and bought the deluxe package. Turned out standard deduction worked better after all. So, I wasted money on premium. Also, every year I get a letter from South Carolina Internal Revenue asking for copies of my 1099-Rs, which is an inconvenience.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: dhg50
from Henderson, NV
Verified Purchase:Yes
After using Turbo Tax for 25+ years, I took a chance and tried this out. It's not quite a simple as TT, but after using it and double checking my work, it has filled the bill. Now I can prepare for next year!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PAMarlena3
from Matamoras, PA
Verified Purchase:Yes
I had problems running the state tax software. I purchased PA but when I tried to do the return, it kept telling me I had to update the federal software or I couldn't run the state. An endless loop for weeks. Not a good experience. A shame because I have been using your software for more than 15 years.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rapid City, Sd
Verified Purchase:Yes
Year after year, H&R Block software helps make tax time less stressful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
No longer ready for primetime.
on March 19, 2026
Posted by: rpg2025
from Connecticut
It’s the program… same one I’ve used for years and yet it’s getting harder to complete. They are problems with it that shouldn’t be a new problem. For instance you need to know your AGI or adjusted gross income from the previous year in order for the IRS to accept it electronically. And yet the program tells you it’s imported the AGI from the previous years return… but the imported number is “0” It's difficult to override it and I waste time trying to do so. Our taxes are simple, the program is full of errors and in need of software updates. The worse thing is that the problems are problems that were NOT a problem in prior years. Another example that still exists is reviewing or editing my spouses W-2 information. The program still does NOT allow for it without it being a problem.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
4
great, but they charge a lot to eFile the state
on March 19, 2026
Posted by: RojerWilco
from Atlanta, GA
Verified Purchase:Yes
I really appreciate everything that the software does. My only complaint is how expensive it is to eFile the state return. I would gladly trade some of the 5 free Federal eFiles for one state one.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock