Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,293 Reviews)
Rating breakdown 149,293 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,437
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Buffalo, NY
Verified Purchase:Yes
Long time user and generally happy but this year ran into a snag which I did not care for.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Shoechick50
from West Virginia
Verified Purchase:Yes
Needs more of the West Virginia state schedules so you don’t have to mail your return.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
As in the past, this year's version proved to be easy to use. My return is fairly straight forward except for the need to address a form K-1. Last year's version did a good job with getting the information input. Unfortunately, this year's version, although calculating the amount of losses carried forward, it keeps telling it can't calculate them and the issue will be addressed in an upcoming update.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portsmouth, RI
Verified Purchase:Yes
I buy this software every year and have the best luck and it is easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southern Illinois
Verified Purchase:Yes
I have been using Block's program for about 20 years with no return rejections or errors that I know of. The carry over of the previous year's data into the current year has been excellent. The download and activation process has been smooth for me.
I wish there were an option for using the program during the new year (2026 now) to create a planning return for 2026 with data entered during the year. This could be a separate "premium" program for added cost. I currently accomplish this with Excel spreadsheets.
I wish there were an option for using the program during the new year (2026 now) to create a planning return for 2026 with data entered during the year. This could be a separate "premium" program for added cost. I currently accomplish this with Excel spreadsheets.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HRB23
Verified Purchase:Yes
Have used H&R Block software for years and really like it. The only reason I didn't do five stars is the amended return process. It seems very cumbersome when having to do an amended return with instructions that aren't readily available and extremely clear.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TaLH
from Cedar Rapids IA
Verified Purchase:Yes
We've used this software for at least a decade, and we've always been satisfied. With our 2025 return however, we ran into a snag. We don't know where things went wrong, but here's the story. The IRS accepted our e-filed return. Then a couple weeks later we received a letter from IRS saying that they could not process our refund until we submitted copies of our 1099s. This has never happened before. Was it a problem with the software or a glitch at the IRS? In any case, it was a fair inconvenience and some expense to get the materials to the IRS. It would be nice if the software would at least warn us about this. Better yet if there were a feature that made sure copies of 1099s were submitted when needed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Easier preparation
on March 19, 2026
Posted by: Mert47
from Lee's Summit, MO
Makes preparation much simpler for me. Also, much cheaper than an accountant.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock