Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,293 Reviews)
Rating breakdown 149,293 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,437
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
State is so so
on March 19, 2026
Posted by: Just me really
from Prescott AZ
State is not very friendly... It wants a lot of additional info, sorry I JUST DIDNT KNOW...
Federal was fairly painless. Forms were not the same on the 1099s as my 1099s. You need to correct that!
Federal was fairly painless. Forms were not the same on the 1099s as my 1099s. You need to correct that!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from East Coast
Verified Purchase:Yes
Terrible after-sale service. The chat bot is dumb. The software has become complicated and difficult to use.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arcade, ny
Verified Purchase:Yes
I’ve been using H&R Block software for years! It’s been great. 2025 taxes were a bit more complicated as the taxes themselves became more complicated.
I highly recommend this program for taxes. It pulls in previous year’s info and makes it so much easier for me.
I highly recommend this program for taxes. It pulls in previous year’s info and makes it so much easier for me.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OIl City PA
Verified Purchase:Yes
I always liked H&R, but when I could not e-file my PA taxes, I was very disappointed.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used H&R Block every year for several very easy to use. Has made it very easy to file my taxes every year.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Problems Virginia return
from VIRGINIA
Verified Purchase:Yes
They did not solve the problem. It is still happening, so I just filed my Virginia state return on paper.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portland, OR
Verified Purchase:Yes
I like how the program inputs what data it can from last year. Saves me a lot of time! The program is great about guiding me through my taxes and finding credits and deductions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I've been using the H&R Block tax program since it became available over 20 years ago. In the early years, I had a few tax situations that weren't covered by the program, but those have since been worked into the program. (I had done tax returns both for myself and others even before computer tax programs were readily available, so I was already familiar with IRS forms and instructions.) The Block program is one of the better ones in the market.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
Lydia, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock