Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,293 Reviews)
Rating breakdown 149,293 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,437
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from TX
Verified Purchase:Yes
I have used this Tax program for many years and will continue to use it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Saint Louis, MO
Verified Purchase:Yes
I've been using this tax prep package for years and it's quick and relatively easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: WJC358
Verified Purchase:Yes
I have been using H&R Block for over a decade, and it is fast and easy to navigate. My previous years info is easy to import.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Disappointed in HRBlock
from Brookfield WI
Verified Purchase:Yes
Federal tax was correct, but I ended up doing the Wisconsin forms by hand. I had no Wisconsin tax due, but then the software never checked for the 2024 amount that I applied to my 2025 taxes. Then of course it never asked it I wanted a refund or wanted it applied to 2026 taxes.
It is VERY DIFFICULT to find a phone number, but finally I was told the wait was 45 minutes. I waited an hour and 20 minutes before I gave up because by then it was after 10:00 pm.
VERY disappointed :(
It is VERY DIFFICULT to find a phone number, but finally I was told the wait was 45 minutes. I waited an hour and 20 minutes before I gave up because by then it was after 10:00 pm.
VERY disappointed :(
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5
User Friendly
on March 19, 2026
Posted by: JFCS
from Washington
I have been using H & R Block software for more than ten years. The user interface has improved every year and the application is straight forward to use. I would recommend it to family and friends.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
easy does it
on March 19, 2026
Posted by: Anonymous
from New York
it was not too difficult to file my taxes. I hope I got all of the deductions I deserve - there were very few.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
I've been using these programs for years!! They are quick, easy to understand, and to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Not happy with this
Verified Purchase:Yes
Every year I have a problem with your Mac program . The free state download sends me to a pay wall . This year I spent 2 hours trying on phone to get it to work .also program does not up date on safari. Last year figured this out and sent it notification and they didn’t fix this year . I don’t want to but next year turbo tax .
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock