Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,293 Reviews)
Rating breakdown 149,293 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,437
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: ollieplume
from Pataskala, Ohio
Verified Purchase:Yes
I have been using this software for many years and continue to be pleased with its clarity, organization, and ease of use. I trust it with my tax preparation and filing.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jojo_NYC
from NYC
Verified Purchase:Yes
Smooth 1099 imports. Good guidance. immediate acceptance. Maximum refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Men are Spouses Too
from Indiana
Verified Purchase:Yes
Overall, the Federal side of the tax software was efficient and straightforward.
What I did NOT like was the obvious sexism of the male being the taxpayer and the female being the spouse.
In the future, I hope the software writers use the FIRST NAMES consistently when separate information is needed from those filing Married, filing jointly.
The State side of the software is lacking, difficult to understand and not enough "Learn More" options. My overall rating if I included the State review, I would have given this 3 stars instead of 4.
What I did NOT like was the obvious sexism of the male being the taxpayer and the female being the spouse.
In the future, I hope the software writers use the FIRST NAMES consistently when separate information is needed from those filing Married, filing jointly.
The State side of the software is lacking, difficult to understand and not enough "Learn More" options. My overall rating if I included the State review, I would have given this 3 stars instead of 4.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
HR Block Deluxe and State 2025 tax year. I have used HR Block for my taxes several years now.
I am very happy with it.
I gave 4 stars instead of 5 because nobody is perfect.
If there was a 4.5 i would have given it that.
I am very happy with it.
I gave 4 stars instead of 5 because nobody is perfect.
If there was a 4.5 i would have given it that.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IN
Verified Purchase:Yes
I'd like to see better explanations during the accuracy review. Larger print would be nice, too. However, overall I like using this product.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: mike 15666
Verified Purchase:Yes
Makes doing my taxes myself possible. The investments download feature saves me from having a CPA do my taxes. I know everything is in the correct box and everything is included. All the math will be correct as long as the correct numbers are in there. I do go back and verify the numbers. I have useds HR Block for many years and that has helped me keep up with the complex changes of my taxes.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Virginia
Verified Purchase:Yes
We've used this software for many years but this is the last. There are forms missing for WV so we have to print and mail our return. This is the second year we've had to do so. Will purchase a different software brand next year.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Save you money
from KC MO
Verified Purchase:Yes
OK job. Not good not bad. Worst thing was they charged my credit card twice to file state. We will see how they do when I get audited.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock