Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,293 Reviews)
Rating breakdown 149,293 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,437
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Union Ky
Verified Purchase:Yes
I put it in the wrong bank account number for direct deposit. You managed to send me a check.I appreciate your help
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rbriver
from Chester Va
Verified Purchase:Yes
After using it 16 years in a row without any problem but this year a total disaster. I had to buy it 3 times and still unable to get it to work on three different computers. I will have a hard time buying Taxcut next year !!!!!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Doris93
Verified Purchase:Yes
I buy this software just to do my aged mother-in-law’s taxes. For years I used it for all my needs but my personal taxes have gotten too complicated for me to understand. Every year taxes get more complicated but H&R Block’s software keeps it as clear as it can be.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: arkgroot
from AR
Verified Purchase:Yes
The only problem I have had is with the AR state tax. 1099r for military retire people. The AR state program wants to put the 1099r amount in "taxable government pension" wants to show up in the total pensions. Military Retirement pay is not taxed in AR so I have to override the worksheet.. You program should have a box to check on the 1099r for Military retires so the retired pay shows up in Military Retirement box and not in the Taxable government pension part in the work sheet.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Newark, DE
Verified Purchase:Yes
You've got some quality problems, and support is in name only.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RMS543
Verified Purchase:Yes
Been using for decades don't see much difference from last couple years.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cincinnati Ohio
Verified Purchase:Yes
Easy to down.load and simple to complete my return. I like that it includes the state return and files both for you.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wob57
Verified Purchase:Yes
I’ve used HR Block software for several years and itmakes complicated tax filing simple.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock