Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,293 Reviews)
Rating breakdown 149,293 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,437
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: LDBM
from Virginia
Verified Purchase:Yes
I have used HRB tax software for more than 20 years - that says it all
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Need help now
from VA
Verified Purchase:Yes
The program crashed. It registered an error 1 can’t read file. I am awaiting an update In accordance with instructions from on phone information from your company who knows if that’s accurate.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Beady 123
from Myrtle Beach SC
Verified Purchase:Yes
we have used this product for over 5 years and it is so easy ..
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ragsy
Verified Purchase:Yes
I have been using the H&R Block tax software for many years and it is never let me down. Highly recommended.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jeff777777777777
from Virginia
Verified Purchase:Yes
It works for me. I paid and it actually worked for me. While this today is very un-American😔, I liked it and got somewhat excited.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from DAVIDSON cty NC
Verified Purchase:Yes
Always easy to use and to get good results. I've used it since the first year it came out and will continue to use it. Highly recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: zzx375jl
from OK
Verified Purchase:Yes
I need to ask more questions/do better product research before purchase. When I run into "We don't cover that in this release so you will need to see IRS Form XXXX for instructions", it is bothersome. This applies to companies issuing K-1's. The product is fine for mainstream returns.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Some great features but not very customizable.
on March 20, 2026
Posted by: Taxdoer2
from PA
Verified Purchase:Yes
The software works well enough. However, as my wife and I are retired, all we have are 1099's. Perhaps you could put in a list of what type of income you are reporting (1099s, w-2s...) at the beginning of the filing so I don't have to click through pages and pages of things that don't apply to me. My son only has his W-2 and maybe 1 1099 for interest - and I am clicking through page after page.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock