Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,293 Reviews)
Rating breakdown 149,293 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,437
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
Easy and quick. Accurate. I find by using it every year, everything seamlessly moves tax year to tax year. So far never a glitch.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rsbienko
from Leland,NC
Verified Purchase:Yes
Been using this tax software for years! Always easy to work with.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kirk 75
from Delaware
Verified Purchase:Yes
The software seems even better than for 2024 taxes.
***One thing it took me a while to solve was the software update. If you don't download the latest updates you cannot go very far in completing the return. It would not down load until I finally shut my MAC down and turned it back on. When I again tried to download the updates it finally worked! This might be an instructional update for folks who are having trouble getting new software updates.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Drdasarge
from Ocoee, FL
Verified Purchase:Yes
I use this every year, and will continue to do so. This year a slight issue with my updates and transmittal requiring my to do a clean reboot before it would connect. But that was more my security system than this product.
Pros: Easy to prepare, Easy to import documents, Fast
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MDelv
from CT
Verified Purchase:Yes
I was disappointed with the software this year for two reasons. On one of my family's returns, the software crashed every time one option was chosen. Luckily, that option was not a big deal. On the other family member's return, the software did not bring up a needed form (although the screen suggested the form might be needed). We followed the steps as indicated in the software and submitted the return. That return was rejected because of the missing form! Revising the return to re-submit was challenging too because I had to "find" the form in the software since it doesn't come up automatically. Please improve these issues!
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dick2025
from Hot Springs, AR
Verified Purchase:Yes
I've used this software for many years now - maybe 15 or so. It is easy to use and the more you use it, the better it is.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tallahassee, Florida
Verified Purchase:Yes
I've used your software for many years and find it easy to use and thorough.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Waiting for Money
from CT
Verified Purchase:Yes
The software was intuitive and easy to use. Something happened. It has been over a month and I haven't received my Fed refund. I got a letter from them asking for some additional info, that was 2 weeks ago.
Also, I didn't receive status updates. In the app, my state return is listed as "accepted" but I received the money within a week of filing. I would think the status would say "paid" or "distributed".
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock