Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from tennessee
Verified Purchase:Yes
Used for several years with no issue. This year there was an error in the programming related to W2's and 1099-R forms. If more than one was entered, the second or third would replace the first value in the first form entered resulting in a calculation error in the tax. The prevent the error, the forms had to be entered in reverse order; third, second, first to prevent overwriting of the first form. This should have been fixed in an early update but apparently was not. Occurred after all updates were applied.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for taking time to provide a review! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Columbia, MD
Verified Purchase:Yes
I have been using H&R Block tax software for a long time... well before TaxCut changed its name to H&R Block. With only a few exceptions, I have been confident that the product has produced a tax return that is accurate and fair.The interview process allows me to prepare my return in only a few hours (even less, since it has been best for me to take the standard deduction.
The only annoyance has been when I loaded my 1099s from my brokerage account. Each transaction is reported, even though I have the option to group transactions into long- and short-term. Then, when the review happens, the program flags each of the uploaded transactions as needing review., and there is no way to delete a block of transactions
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Carknocker
from Lima OH
Verified Purchase:Yes
Better than TurboTax but still doesn’t handle Railroad Retirement 1099s properly
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chester Heights,PA
Verified Purchase:Yes
I have used this program for years , it never fails me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Andysan
from North Carolina
Verified Purchase:Yes
I would have liked to just skip the deductions part and go straight to Senior Standard Deductions!
I have been doing my own tax’s for many many years…
Also the Bailey deductible for State was not too clear!!!
I have been doing my own tax’s for many many years…
Also the Bailey deductible for State was not too clear!!!
Pros: Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from UpState New York
Verified Purchase:Yes
Not too happy now.
1. I mistakenly double entered a 1099R with same numbers and you check did not catch this.
2. Fidelity issued revised 1099's on April 14 after I electronically filed taxes. Now I need to file amended New York State taxes and the program does not handle IT201X
2. Fidelity issued revised 1099's on April 14 after I electronically filed taxes. Now I need to file amended New York State taxes and the program does not handle IT201X
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
Overall great companion during a stressful period
on May 1, 2026
Posted by: Phyllis880
from Brooklyn, NY
Verified Purchase:Yes
Great intuitive features, although it would be nice to have the software calculate tax efficiency from filing married filing separately automatically. Also font sizes can be improved.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Chris9876
from Portland, OR
Verified Purchase:Yes
I've used this product for more than a decade... Never disappointed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re thrilled to hear you had such a great experience! It truly means a lot to us that you chose to do business with us. Thank you for taking the time to share your thoughtful feedback, it brightens our day and motivates our team to keep delivering our very best. We appreciate you! 💚
Written by a customer while visiting HRBlock