Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Gets the job done
on March 20, 2026
Posted by: BarfyMcGee
from Minneapolis, MN
Does a good job of stepping through the interview and collecting data but updates, at least on the Mac, are a joke. They have always been this way. The program says that there are updates so you hit the update button. The update doesn't install. You have to go to their website, spend 5 minutes trying to find the update page, download both federal and state updates, then reinstall. Please fix this. I've been complaining about it for years and nothing is ever done.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I’ve used this same software for several years. I like it because it is user friendly and can download information from previous years and plug it into the current year’s information. Price is very good too if you take advantage of early price discounts.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
For the third year in a row, H&R Block software had an error on my state (Nebraska) return. The past two years, it was a simple math error overstating my refund. This year it was not pulling forward all of the estimated state taxes which were paid (entered during the fed tax information). I've had enough. I buy tax software to help me get the correct tax return filed. Each year, have had to dedicate too much time fixing the state return.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.