it worked well until I efiled my return. it was not as easy as last year. it is hard to print out the copies of my forms.
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Been using for years. Like the package but seems to be getting more expensive each year.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Have always used HRB as my tax preparation software for both State and Federal. This year HRB could not eFile my state forms even though very little changed between last year and this year. It was a big disappointment. The mailing instructions provided was also incorrect and differed from the state's Department of Revenue website. This year's filing was a big step backwards from last year's filing.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I’ve been using the H&R Block tax software for several years. Their products are easy to navigate and make it very easy to file both federal and state returns. Will continue to use their software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
This product has too many updates. Updates occur even after tax filing season is happening. One of the updates caused me to miss the tax deadline. I hit submit to IRS and then left. When I pulled it up two days later it said update needed before submitting. I had submitted another return three minutes prior to this one and it went through just fine. Very frustrating.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for taking time to provide a review! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.