Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,241 Reviews)
Open Ratings Snapshot
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product. 
(
52,646 out of 61,781
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
not as good as last year
on May 1, 2026
Posted by: Kinglear
Verified Purchase:Yes
it worked well until I efiled my return. it was not as easy as last year. it is hard to print out the copies of my forms.
Response from HRBlockBy LexisSocial Media TeamMay 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good package
on May 1, 2026
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
Been using for years. Like the package but seems to be getting more expensive each year.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy LexisSocial Media TeamMay 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on May 1, 2026
Posted by: Glacier217
Verified Purchase:Yes
Great product. Best software in the market. Easy to install, understand, and input my tax information.
Response from HRBlockBy MariaSocial Media TeamMay 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
HRB could not process Colorado state filing.
on May 1, 2026
Posted by: Anonymous
from Canon City, CO
Verified Purchase:Yes
Have always used HRB as my tax preparation software for both State and Federal. This year HRB could not eFile my state forms even though very little changed between last year and this year. It was a big disappointment. The mailing instructions provided was also incorrect and differed from the state's Department of Revenue website. This year's filing was a big step backwards from last year's filing.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy MariaSocial Media TeamMay 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I've used it for years
on May 1, 2026
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I've used the software for years because it is easy and gives me the best results
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MariaSocial Media TeamMay 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Highly Satisfied
on May 1, 2026
Posted by: MBenzJen
from Clifton NJ
Verified Purchase:Yes
I’ve been using the H&R Block tax software for several years. Their products are easy to navigate and make it very easy to file both federal and state returns. Will continue to use their software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5 out of 5
5
Response from HRBlockBy MariaSocial Media TeamMay 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Too many updates
on May 1, 2026
Posted by: 12many
from Utah
Verified Purchase:Yes
This product has too many updates. Updates occur even after tax filing season is happening. One of the updates caused me to miss the tax deadline. I hit submit to IRS and then left. When I pulled it up two days later it said update needed before submitting. I had submitted another return three minutes prior to this one and it went through just fine. Very frustrating.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy AndreaSocial Media TeamMay 1, 2026
Thank you for taking time to provide a review! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
works well
on May 1, 2026
Posted by: glenn111
Verified Purchase:Yes
use it year after year, it makes taxes as easy as possible.
Response from HRBlockBy AndreaSocial Media TeamMay 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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