Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,293 Reviews)
Rating breakdown 149,293 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,437
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Excelior
Verified Purchase:Yes
I have used H & R Block Deluxe software for many years and find it easy to use and easy to get help if I need it. I have also found it to be 100% accurate.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Disinterested 1
Verified Purchase:Yes
Already did one of these to tell you what I didn’t like…….
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Steve 46
from KCMO
Verified Purchase:Yes
I’ve been purchasing your software for over 15 years. I find it comprehensive and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from GA
Verified Purchase:Yes
This product is easy to understand and use. It does the hard work for you. Just answer the questions as they appear in the program and let it do the rest. Used this product for years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BCharlesB
from New Mexico
Verified Purchase:Yes
The deluxe software STILL has the same faulty issue as last year regarding IRA distributions. The verbiage leads the user to believe that the standard distribution is actually an "excess distribution" and results in an automatic determination of a Penalty Due - even though, when In Fact, an "excess distribution" never existed !!! Finally able to figure out a work-around to get past that part of the dialogue. Poor Wording, Poor Guidance. Poor Form. H&R Block used to be a Much, MUCH better!
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Marysville, WA
Verified Purchase:Yes
I bought this program 1.5 months ago. It was unclear in its directions for foreign tax credit and wouldn't allow me to complete 3 Forms 8606 for 3 different IRA distributions. Instead, it jumbled the three together. I spent hours trying to do so to no avail and called your reps at least 3 times about it and got no help to resolve these issues.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bernerd
from Uniontown P A
Verified Purchase:Yes
I have been using for at least the last 10 years. Very user friendly and very easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I have been buying this for the last several years. It basically leads you through the tax process. The only real fault is that it doesn't send you to the appropriate form when using help with a specific tax issue.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock