Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: lawrenceteich
from Naperville, IL
Verified Purchase:Yes
My state taxes were denied three times. After making all corrections(there was one), the software seemed to incorporate the changes, however, must not have and now I'm late.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Justmebk
from WI
Verified Purchase:Yes
The software was flawed, giving different results depending on how the data was entered or reviewed. This issue was supposed to be reviewed by the programming team, after which I was to be advised, but even after checking each week for an update, none was ever given.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Buzz79
from Lake Charles, LA
Verified Purchase:Yes
I like the way the software pulls in data from prior year’s return as well as from Edward Jones. Big time saver. Pretty intuitive and easy to use. Will use it again next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: JLCh
Verified Purchase:Yes
Does everything as advertised. Prompted me wherever I failed to enter information. Very satisfied.
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Port Orange, FL
Verified Purchase:Yes
I need to be able to file a 1040X, to amend a return originally filed and accepted using Turbotax. I inadvertently filed a complete 1040SR, with was of course rejected. Now HRB refuses to allow me to file the amended 1040X, citing the aforementioned rejection. Your agents were unable to guide me as to how to convince the HRB software to go ahead and e-file the 1040X. Else, I will be forced to print/mail the amended return. Does HRB software permit this desired action? If so, why couldn't the agent guide me? Would appreciate a response here.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: amsl
from Michigan
Verified Purchase:Yes
I have used H & R Block for years. The interview process is thorough but easy to follow. I can easily get help if there is a question I am not sure about. The fact that information from the last year's form is brought into the current form is especially time saving.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: lgf03
from Maryland
Verified Purchase:Yes
H&R Block Deluxe Software is an excellence choice for preparing tax returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: natash1
from New Mexico
Verified Purchase:Yes
I was unable to download 1099s directly into the program. I entered manually but wanted to double check entries but was unable to do so. I used a MacBook air for doing my taxes.
Cons: Hard to import documents
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock