Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,293 Reviews)
Rating breakdown 149,293 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,437
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: SMJ25
from Richmond, VA
Verified Purchase:Yes
I’m not able to import from Northwestern Mutual but people who use Turbo Tax can. That was a big disappointment
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mscr
from Arizona
Verified Purchase:Yes
I've used your software ware for years and never had a problem
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 21, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
I’ve been using H&R Block tax software for years. It’s very easy to use, and makes doing taxes a breeze. I highly recommend it!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 21, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
3
Warning: bank acct info dissappears after filing
on March 20, 2026
Posted by: Anonymous
Verified Purchase:Yes
Better price than TaxCut, for similar product. Both products tend to steer the user to IRS instructions for anything slightly deviating from mainstream.
When entering bank routing and account number for refund or tax due these numbers are replace ld with ***** for "our protection". However, after filing there does not appear to be any way to retrieve this bank account info.
When entering bank routing and account number for refund or tax due these numbers are replace ld with ***** for "our protection". However, after filing there does not appear to be any way to retrieve this bank account info.
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Petey109
from Glens Falls,NY
Verified Purchase:Yes
Seems to get the job done. Plug and play with numbers is nice. Explanations of amounts and how they are determined are nice.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
Electronically filing the state taxes was a waste!
on March 20, 2026
Posted by: Fyler
Verified Purchase:Yes
Using product for 12+ years with no problems. First year that I filed state taxes electronically and the first year that I had a problem. It was accepted but the program did not provide the state with all of the required documents!!? I had to send in a paper copy! Waste of time and money. Could not get a refund for the filing fee!!!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Buhbuh
from Lexington SC
Verified Purchase:Yes
Federal was fine but my state came back and requested all of the documents and it still isn't processed.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
Poor federal disbursement
on March 20, 2026
Posted by: CaptainSpaulding
Software allows you to request paper checks for federal disbursements. Should provide further detail to this being phased out. Now more delay, hassle and paperwork to provide bank information to provide bank information that could have easily been avoided.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock