Federal is fine. I disliked the state. It insisted that I take a credit in one form when I wanted the other. Thought I finally won the battle, but it snuck it right back in. I had to go to the form itself to make the change that I wanted. Just going through the normal Q & A didn't work. It never should have been that hard!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
I have been using H&R Block software for many years now. I did notice some changes that made me work harder. The information from my previous tax year was not filled in. For instance, 1099 , W2, WRs interest etc was missing.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!