The only reason for this score is that erected were two items that should have been shown as something to correct.
1) I accidently started the trump account for a child but never filled out a name or any information regarding the dependent. At that point something should have been flagged as incomplete
2) I filled out the information regarding our Medicare premium. Later on I forgot to check the box for Meficare insurance coverage. This should have been flagged to correct or fixed by software checking that box.
As a former programmer edits of that kind should be always done for any possible inconsistencies.
Other, it would have been a 5 star review
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I purchased the download version of H&R Block software. I have been using this software for several years and have been very pleased with it. It is easy to use and have had no issues with electronic filing. Have had to wait for update to complete part of tax input.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
E-filed taxes about 6 weeks ago. No return yet. HR Block didn't update the software in accordance with an executive order that requires direct deposit. The HR Block software still had a paper check as an option and didn't find out about the executive order until I got a letter from IRS.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We usually do Turbo Tax. Bought this because we didn't have Windows 11. It wasn't quite as easy as Turbo Tax; but that could have been because of the differences of approaching questions along the way.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!