I like your software it makes doing your taxes easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
it was complete but the questions asked were more than a little confusing partly it’s issue partly their design. I am a person challenged in eyesight no ability to zoom text size in app was a major downgrade on app.
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Have used the software for quite a few years this was the first year we were frustrated with forms under the new tax deduction for 2025 that we had problems filing. Wish H&R Block would of had some notice that the delay and error codes we experienced was because the forms were not available yet instead of trying and trying to correct possible problems.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I considered I am a loyal customer as I have been using HR for at least 10 years continuously so there are no complaints whatsoever. However there should be some improvement in how to treat miscellaneous deductions and/or calculated credit for salary deduction due to errors in past years. For example, one's salary was deducted for the errors made by the company over the past years and per the IRS the deduction, if over $3000, could be claimed as miscellaneous deductions or credit. This should be touched with fairly details to help the filers to work their forms. That should be added to the Miscellaneous deductions section to facilitate the search when such situation arises
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Been using this software for years. Easy to use and very complete. Never had any audit issues.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!