The software is excellent however if you do have a problem good luck finding help. The software was downloaded but an update was problematic and then I was forced to purchase the again and now have 4 charges (I know that the state program is separate). I would rather have the CD to prevent this again.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have been a customer of the PC version of the program for 20years. Execpt for the 1 year where your servers had issues and I had to print and mail it so that it was date stamped correctly I have been a very happy customer.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 12, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
I’ve used this tax software well over ten years, because it works easily every year. It saves me time in filing in the mundane details that don’t change from year to year, and E-Filing is quick and secure!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Your program again was helpful but missed a VERY important feature for me this year. I was unable to download data from my investment firm, Merrill Lynch, who is a pretty big player in personal investing. I am concerned that some deeper data may have been missed or entered incorrectly manually by me. This is a huge reason why I use your software. If the IRS replies that there were issues, or this is not fixed next year, I'll be finding a new program for this purpose.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have used your tax software for many years. Well pleased. You need to be careful and not price your tax warehouse too high.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Largely the same program since it was originally written 20+ years ago but it is now jacked to only work with Windows 10. I had to purchase a Windows 10 system to run this and only this program. Other than sloppy display of forms that are manually entered for example, the software functions competently.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.