Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(148,901 Reviews)
Rating breakdown 148,901 reviews
5 Stars
97,602
4 Stars
27,967
3 Stars
10,394
2 Stars
5,375
1 Star
7,563
85%of customers recommend this product.
(
52,466 out of
61,547)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Bradenton FL
Verified Purchase:Yes
I have used this software for years. 1. This year HR Block has not made it possible to download my tax information from Merrill Lynch. Other tax software has. Sadly I had already started my taxes when I discovered this. 2. Because to the snafu I tried to apply for an extension. This also did not work. I spent more than an hour getting it corrected.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dougww2
from IN 46530
Verified Purchase:Yes
I subscribe to auto install for the year 2025. I could not install the product because my computer is new and uses a different operating system. Period I had to revert back to my old system on my old computer in order to run this year‘s product. It took many calls to get the problem resolved.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: tenneyD
from atlanta ga
Verified Purchase:Yes
the program works perfect but when i got ready to file the code supplied for free filing of federal tax did not work. I ended up paying for filing my federal taxes.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RonAT
from Denver
Verified Purchase:Yes
Delay on some of the forms.
Does not provide any help for a return for a trust
Seems like one state return used to be included.
Does not have 1041 form or Dr0105 foot Colorado in the program.
Not helpful at all.
Made a phone call and she was less than helpful.
I’ve used this for many years…but probably not next year.
Does not provide any help for a return for a trust
Seems like one state return used to be included.
Does not have 1041 form or Dr0105 foot Colorado in the program.
Not helpful at all.
Made a phone call and she was less than helpful.
I’ve used this for many years…but probably not next year.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Gus69
from Miami, FL
Verified Purchase:Yes
H&R Block tax software does everything you need to do your tax return. Great assistant!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pubbud
from Herdeeville, SC
Verified Purchase:Yes
Refused to open a browser window to allow me to log into my financial institution to download 1099B form. Had to enter dozens of transactions manually. No phone support;in queue for 45 minutes before I gave up. Miserable experience.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Bird man of Rockwood
from In the Ozoy
Verified Purchase:Yes
The software is a gem as always!
A good value too.
A good value too.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Zzzzzza
from TN
Verified Purchase:Yes
H&R Block tax software was easy to use and easy to understand.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock