I use it every year, but I'm not really happy with it. You keep increasing the price and removing features. Why do I have to pay to save something that I used to get for free? And why don't you have an option for the deduction of an average bag of clothes? I'm sick of having to list everything that I put in a bag for a donation.
Cons: Time consuming
Value
3
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Kate, thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
it can be very confusing and not much support plus the fact that i bought state with and had to pay to file state not represented that you would have additional fees on top of paying for the software i won’t be purchasing it again
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Quick and easy to use. Imports data from prior year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Used them for at least 10 years. As a retired accountant I have too much going on to keep up with tax laws at this point in my life. Feel very confident using the H&R software.
Pros: Maximizes refund, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I buy this tax software every year. It is easy to use and much cheaper than going to a tax preparer, especially if you're a senior on a fixed income.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
The software is fairly intuitive and easy to use. I have a complex return and I was able to handle it with the prompts provided by the software. I wish there were a way to compare the previous year's return to the current year, side by side. If that feature is available, I could not find it.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!