There is a majer problem for some with vision problems in the inability to enlarge the type size me when using a laptop with a 17 inch screen. I can increas the size of the displayed window, but all added space is used by increasing the size of borders and the text image stays the same size. I will not be able use this softyear unless the size of the text can be increased.
The rest of the features work very well.
Please let be know when this one feature of increasing the text size is added. Thank you.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Question with usage of software on a particular form, but no where too ask the question. Software offers both support that’s useless
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Software was not as easy to use or intuitive as it has been in the past
Pros: Easy to import documents
Cons: Hard to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Wish I could rate 4.5. It’s missing EV 240V installation rebate form. The AI interface is better than the previous help option, but has some interface issues and doesn’t give adequate answers to complex questions yet - ChatGPT still does better.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!