Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: The Real Lumpy
Verified Purchase:Yes
Have been using this product for 25+ years and have never been disappointed.
Pros: Easy to prepare, Easy to import documents
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LarryLenz
Verified Purchase:Yes
Wouldn't update the federal or state programs and buggy beyond belief!
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Apalachin, NY
Verified Purchase:Yes
Very pleased with the ease of use of this software. I have purchased for at lest the past 8 - 10 years and never had a single issue
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: skipj
from Colorado
Verified Purchase:Yes
I neglected to record previous year state refund and had it corrected by the State Tax service.
The package did not catch this error, in spite of it having been on my previous years filing with HR Block.
The package did not catch this error, in spite of it having been on my previous years filing with HR Block.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: timjhesq
from Radnor, PA
Verified Purchase:Yes
effortless for the most part. one form left me hanging on the worksheet unsure of what to do.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Pss1
Verified Purchase:Yes
The software was not very helpful. I had an issue that never resolved satisfactorily. The access to answers was poor.
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AAbq
from Albuquerque NM
Verified Purchase:Yes
E-filing is free for 5 returns, but submitting an extension is NOT free! Also, the program is sometimes cumbersome; it's hard to get back to an earlier screen.
Value
3
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GH0920
from Las Vegas, NV
Verified Purchase:Yes
I've been using you product since 2009. This is only the 2nd time I owed taxes.
This is the first year you offered Electronic Funds Transfer which I went back and selected after I found out that paying by credit card would cost over two hundred dollars.
After two weeks of waiting for the funds transfer I called the IRS and they advised me that there was never a ACH transfer request filed with my taxes. So now I have a penalty due (which they still have to calculate).
This is the first year you offered Electronic Funds Transfer which I went back and selected after I found out that paying by credit card would cost over two hundred dollars.
After two weeks of waiting for the funds transfer I called the IRS and they advised me that there was never a ACH transfer request filed with my taxes. So now I have a penalty due (which they still have to calculate).
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock