Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(148,438 Reviews)
Rating breakdown 148,438 reviews
5 Stars
97,363
4 Stars
27,867
3 Stars
10,329
2 Stars
5,342
1 Star
7,537
85%of customers recommend this product.
(
52,208 out of
61,235)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: No downloads
from Denver Colorado
Verified Purchase:Yes
I was unable to download 1099 info from my financial institution.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: tluong
from PA
Verified Purchase:Yes
I had been using H&R Block Deluxe for over 15 yrs. This year H&R Block Deluxe 2025 Software is terrible. I can not submit PA state filing using e-file. I have to print it out and send it by mail. The issue is the software keep checked the check box for Social Security distribution and keep saying I need to enter the amount. I am still working and not receive any Social Security money. I call the custom service for help but they can not help me except they tell me to print it out and send it.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: lj2026
Verified Purchase:Yes
We've used H&R Block software for many years and always keep coming back!
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Medford WI
Verified Purchase:Yes
I've been using H&R Block tax software for a number of tax seasons now and it's always easy to use and delivers accurate results in a minimal amount of time. I especially like that it imports the prior year's basic information (Address, SS#, marital status and the like) saving me from re-entering data.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kentucky
Verified Purchase:Yes
There is no ability to magnify print. Absolute frustration.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jpford3
from Missouri
Verified Purchase:Yes
I use this version of your software every year. I am very satisfied with it.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Convert2026
from CT
Verified Purchase:Yes
Easy to use. Instructions clear. (Former TurboTax user, but this year its software not designed for Windows10.)
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: lmr2
from Clyde MI
Verified Purchase:Yes
Ok but I couldn't electronically file.
It kept saying my AGI was incorrect or my PIN was incorrect.
They were both absolutely correct but I could not e-file. Worried I will have the same problem next year.
It kept saying my AGI was incorrect or my PIN was incorrect.
They were both absolutely correct but I could not e-file. Worried I will have the same problem next year.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock