I have used H & R Block for years. The interview process is thorough but easy to follow. I can easily get help if there is a question I am not sure about. The fact that information from the last year's form is brought into the current form is especially time saving.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I need to be able to file a 1040X, to amend a return originally filed and accepted using Turbotax. I inadvertently filed a complete 1040SR, with was of course rejected. Now HRB refuses to allow me to file the amended 1040X, citing the aforementioned rejection. Your agents were unable to guide me as to how to convince the HRB software to go ahead and e-file the 1040X. Else, I will be forced to print/mail the amended return. Does HRB software permit this desired action? If so, why couldn't the agent guide me? Would appreciate a response here.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I like the way the software pulls in data from prior year’s return as well as from Edward Jones. Big time saver. Pretty intuitive and easy to use. Will use it again next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
It is a good program for income tax. One thing is I can’t print a display and only tax forms. I finally took a phone picture of it and sent it to my computer to be printed.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!