The software worked great. It was extremely small text on my 4K monitor. I could not make the text larger everywhere. I could increase the text size in the "middle," but not the top tabs and headers or the left column. This made the product almost useless to me. It was extremely difficult to use the software. I will never buy this again.
If you use a 1080 HD monitor rather than 2160 4K, it would probably be perfet.
Pros: Easy to prepare, Easy to import documents
Value
2
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Always found it easy to use and very accurate however this time it made a mistake. It calculated my State refund incorrectly by $2000.
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
This is a solid piece of tax software that's relatively easy to use and allows for lots of flexibility. I especially like the ability to interface with various major financial institutions to download the tax forms so you don't make errors doing it manually. The error checking at the end can be a bit daunting but will find discrepancies and have you recheck entries which could cause your return to not be electronically accepted.
Pros: Easy to prepare, Easy to import documents
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Glad the software worked and was able to submit my taxes. I've run into this issue multiple times however, where the H&R block software left redundant and incorrect forms in the submission that it didn't catch on Error Check but did find when it was time to e-File. Error check needs to behave as if it is about to e-File so it can catch issues like that, and maybe be a little smarter about how to fix them.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
This tax software is not any better than other tax preparation software. There are definitely areas that need improvements. I give H&R credit for making this software to be still compatible with Windows 10 and that's the reason I bought this software.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.