Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(147,814 Reviews)
Rating breakdown 147,814 reviews
5 Stars
97,016
4 Stars
27,723
3 Stars
10,264
2 Stars
5,304
1 Star
7,507
85%of customers recommend this product.
(
51,835 out of
60,802)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: MT987
Verified Purchase:Yes
I've been using HR Block for years after an inconsistent experience with Intuit's product. Have not looked back as HR Block software works great for my financial profile.
Pros: Maximizes refund, Easy to import documents
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Sinopz
from Boston
Verified Purchase:Yes
Cannot import detailed stock sales information from Fidelity.....I had to have Fidelity produce a custom report and send it to IRS myself, at my cost. not happy.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
hank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Notsohappy2026
from Nevada
Verified Purchase:Yes
I have used H&R Block tax preparation software for over 10 years. I was disappointed that this year there was not a "Federal only" option, as I live in a state without income tax filing requirements. I was also disappointed that my financial institution was not supported for direct import of investment data, which then required manual entry (the financial institution was previously supported for at least 8 years). Otherwise, the software was adequate for completing my tax preparation.
Pros: Easy to prepare
Cons: Hard to import documents
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TaxpayerXXXX
from Aloha State
Verified Purchase:Yes
Federal was about the same as it has always been. You need to enter your deductions in the federal section for them to be used in your state return. I got a solar tax credit federally. But it COMPLETELY ignored that deduction in the state section. I had to spend hours to determine my state credit. I was lucky because I was able to dig up some white out to correct the HR printed return.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kls161
from Hollsopple,Pa
Verified Purchase:Yes
I had a problem with my state program. (Pennsylvania) There is a flaw when dealing with federal schedule K-1 and schedule J for Pennsylvania. I have been using your software for many years and this is the first time that this has happened.
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tgirl51
from Wisconsin
Verified Purchase:Yes
Purchase every year for tax season. Very happy with results
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: john s1
from Ny, Ny
Verified Purchase:Yes
I have used this tax software for 20+ years. Everything was great this year, except the fact that I was unable to download my 1099 brokerage information from Fidelity. This was a major issue and I had to spend 2 hours manually inputting this information.
No, I would not recommend this to a friend.
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
John, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Class of 59
Verified Purchase:Yes
I tried the online version for 2024 tax years but didn't use it to file instead purchased the software version to file. Same thing this year used the software instead of using the online version.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock