Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(147,670 Reviews)
Rating breakdown 147,670 reviews
5 Stars
96,936
4 Stars
27,688
3 Stars
10,250
2 Stars
5,295
1 Star
7,501
85%of customers recommend this product.
(
51,759 out of
60,710)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1
Like Product Big Flaw
on April 26, 2026
Posted by: Glenn120
from Easton, PA
Use this product for the past couple of years, this year I owed money and went through the steps to pay with a credit card but it did not show up, learning about this after the due date
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
Usually use this program to do my taxes. Works okay. Kinda of fill in the questions with your info. I think it's getting all the deductions I require. I do like the fact you can file your taxes through the program for federal and state. Also nice you get a notice when your taxes were acc. The only problem I see is the program costing more ever year. Guess everyone wants a bigger piece of your funds!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Have used H&R Block Deluxe software for many years--never any issues--my go to tax software
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: mathgirl
from Orange County, Ca
Verified Purchase:Yes
I feel this product has changed to become more cumbersome and harder to use. Some specific items do not help with what information to enter and the help features (including AI) only refer to IRS publications (which are very hard to read & understand).
There should be more help with college saving accounts (like 529's), Social security, Roth IRA's, to name a few.
I feel the program was easier to use in the past.
I have used this program for over 15 years.
There should be more help with college saving accounts (like 529's), Social security, Roth IRA's, to name a few.
I feel the program was easier to use in the past.
I have used this program for over 15 years.
Cons: Time consuming
Value
3
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lancaster, OH
Verified Purchase:Yes
1st time using this product for taxes this year. Very pleased with how easy it was to use!!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Flint MI
Verified Purchase:Yes
Took several days and several HOURS on the phone with approximately 5 different agents trying to download the software to my computer. I was advised to buy another computer even though I have over 10 years of HRBlock tax software on my computer. Finally gave up and downloaded it to my wife's computer and was able to efile my taxes.
It looks like I will be trying something different next year after over 20 years with HRBlock. My windows 10 computer seems to be ok for everything except for HRBlock software, so if I want to maintain my tax history on one computer, HRBlock is forcing me to go to a different software. Sorry for that because the ease of downloading and using for over 20 years has been great.
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Disappointed_123
from WV
Verified Purchase:Yes
Very disappointed that you still have to pay to electronically submit a state tax return.
Cons: Hard to import documents
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
H&R Deluxe 2025 enabled me to do what was a more complicated return than in previous years. I rated it only Good because the process of filing Form 2210 was not user friendly. This was especially true for the inability to enter earnings data for multiple months of the year; providing only for 4 periods, when there are 12 periods per year. This is my second submission of this survey.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock