Got a message at the end that I should consult a tax pro. What’s the point of software if you need a pro at the end?
Cons: Hard to prepare
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Used to be happy till I learned I can't import my 1099b from wells fargo. Last time manually entering those.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We gifted some property to our children. You didn't have any service for this transaction which we had to submit a 709 form. You had no listing for that. Your Ai knew what to do. But we had to go to a CPA for advice.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
After using TurboTax for many years and not wishing to buy a new computer to continue to do so, I bought the HR Block software. It was similar to TurboTax but I was disappointed that it didn't fill in last year's data even though it did upload. I was also not notified whether or not the form was received after the Federal and state forms were submitted.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
The software works as it should. It is easy to use, informative, and it works without issues. The only disappointment I have is the software doesn't come in a Linux version.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!