I use this for it's great continuity year to year. I do wish it didn't discard any employers who don't pay me during a given year. I had a problem I have not found a way to resolve; my purchase of the state package was interrupted and I was charged twice.
It is easy to use and guaranteed accurate, and that is what you really want in a tax package. The problem I had this year was finding how to change something that was from last year and was wrong.
After using H&R Block software for several years I can honestly say it is obviously written by tax experts and saves me not only time but money in terms of initial cost of software and more importantly taxes as it "knows" all the options & rules available to us tax payers.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast