Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,272 Reviews)
Rating breakdown 149,272 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,434
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,803)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
2
Chokes on K-1 Forms - Itemized Lists don't line up
on October 21, 2018
Posted by: Allen45
from Virginia
Verified Purchase:Yes
I have been using HR Block for a number of years. It is ill-equipped for handling a K-1 from partnerships. It does not recognize codes that are perfectly legal in the IRS guidance pubs. If you create itemized lists on the deductions page (e.g. a list of medical bills or insurance costs), the lists don't line up to the lines they are supposed to. If you want to see the list for 1h, you have to choose 1g, and so on. On the top entry page, the line items are not identified so you have to bring up the form, but it does not align right anyway. There is no easy way to report bugs in the program. It's fine for standard easy returns, but can be a pain in more difficult situations. However, having seen it's main competitor, I still prefer to use this program. It gives you 5 free Federal transmissions,, but wants about $ 20 to send a state in. I don't need five free Federal returns, I need a completely free Federal and one state. I always print my state returns and mail them more cheaply. It says it has printed all the forms for the state return, but VA needs a Schedule E for filing and the program DOES NOT automatically print one. I always have to go back and print another Schedule E to attach.
Pros: Easy to install, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Dave33CT
from CT
Verified Purchase:Yes
I switched over to H&R Block after using TaxAct for several years. My tax return is simple, just barely enough investment activity to require a 1040 filing. HRB cost less to use and file and was slightly easier to work thru.
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: ransomlake
from Western New York, NY
Verified Purchase:Yes
I've used this software for a number of years now and feel it does a nice job of calculating my taxes. Easy to use, appears very accurate and installs and updates easily. Problems with state e-file. Return was pending for 14 days, called tech support, several long waits and was told return was "hung up on sever" and would be processed but since it was the due date I should consider running down to the Post Office and file a paper return before midnight. E-file finally processed/accepted three days later. In essence I've now filed my return twice with NYS! I see a lot of letter writing/explaining in my future!
Pros: Easy to install
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Siriba
Verified Purchase:Yes
Am unhappy with your product it was amazingly amazing
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Terrygfitz was
from New York, NY
Verified Purchase:Yes
Considering the fact that when I needed the software most e filing did not work I am very disappointed. After 15 years I guess it is time to try another.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Phoenix75
from Oklahoma
Verified Purchase:Yes
I have used H&R Block to complete my taxes for over 10 years. I love the easy DIY that they provide and I can trust.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: ReflectoryRay
from Newburg NY
Verified Purchase:Yes
Great step by step program that guides you through the complete return, then checks for errors and tells you how to send1
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CtPati
from CT
Verified Purchase:Yes
Excelent job on Ferderal Tax US based income, Great on individual states. Not that great when it is multiple states. Could do better with foreign investments
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock