The program just takes off to whatever it wants to even though you selected a different destination. It is difficult to go back to a previous screen. Sometimes it won't go back at all. When Accuracy is checked and a form is brought up, the explanation of what is needed can be incomplete. When that happens, you can,t get out of that screen to correct or move on. The program, overall, is good but could be much better.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Have used H&R software for years. Never had a problem. Only thing I'd like to see is an easier way to check different scenarios without messing up the current work. Maybe have the software suggest after entering data if a different filing would be beneficial. Example: Bigger refund if married couple filed separately instead of joint return.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Better than TurboTax, but still feels like software from the early 2000s.
Handles all the basic cases pretty smoothly. Easy import from previous years.
Wish it would have more information for some of the edge cases and what qualifies for various deductions. Wish it would tell me before I entered expenses how much I would need to qualify vs standard deduction.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!