Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(146,792 Reviews)
Rating breakdown 146,792 reviews
5 Stars
96,523
4 Stars
27,476
3 Stars
10,128
2 Stars
5,231
1 Star
7,434
85%of customers recommend this product.
(
51,275 out of
60,110)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Jack123456123
from Charlotte Nc
Verified Purchase:Yes
Used to be happy till I learned I can't import my 1099b from wells fargo. Last time manually entering those.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lee 47
Verified Purchase:Yes
We gifted some property to our children. You didn't have any service for this transaction which we had to submit a 709 form. You had no listing for that. Your Ai knew what to do. But we had to go to a CPA for advice.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: RA023
from Chicago, IL
Verified Purchase:Yes
I have been using this tax software for over 5 years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mari lou
from Glendale, CA
Verified Purchase:Yes
Nothing like amazing help these days. Right on time with no issues. I wish everyone or should say all situations were this way.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Third name try
Verified Purchase:Yes
After using TurboTax for many years and not wishing to buy a new computer to continue to do so, I bought the HR Block software. It was similar to TurboTax but I was disappointed that it didn't fill in last year's data even though it did upload. I was also not notified whether or not the form was received after the Federal and state forms were submitted.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Syracuse, NY
Verified Purchase:Yes
The software works as it should. It is easy to use, informative, and it works without issues.
The only disappointment I have is the software doesn't come in a Linux version.
The only disappointment I have is the software doesn't come in a Linux version.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
Software bugs for second Year in a row. Overpriced
on April 18, 2026
Posted by: Anonymous
from MO
Verified Purchase:Yes
error in your software for the econd year in a row has me ready to use Taxcut next year.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
I wasd able to file both Federal and Ohio State
on April 18, 2026
Posted by: starnerkid
from Zanesville Ohio
Verified Purchase:Yes
I was able to electronic file both my Federal and Ohio State Returns filed and I had to awaited their reviews. Much better than last year when your software caused me to file paper copies of my Ohio State filing and I waited until late July before I got a report and they made some corrections which I still don't understand m but it over for now. I have been a HR Block user for many years and this was the first time I had a problem and your people could not figure out what was happening. I almost left HR Blocks this year due to them not being able to help us get our returns filed.
Pros: Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock