The federal version was fine; however, in the GA state version , it was unclear (not defined well), what was considered High deductible Health Insurance- my question is, was this specifically ACA ONLY or if I have a retiree high deductible plan thru my previous employer, does this count as high deductible and the monthly premiums I paid count.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The interview covers all (or nearly all) that I need from a relatively complicated individual tax return. I haven't had a complaint from the IRS.
I could quibble about the navigation when you decide you need to go back to previous steps; it might be nice to remember where it came from, and jump back there when the interview section is "finished". On the other hand if that wasn't what you wanted it could be even more confusing, so I guess no obvious fix.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
program inserted insccurate infoation that I could not correct. E.g., my husband is srlf-employed with no retirement plan but it would not permit me to check the No box!
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I use this product every year for 20+ years. It works well. You would think Block would offer a coupon or promo code for a discount to loyal returning customers but they DO NOT!
Next year I will compare prices to Turbo Tax since my loyalty has no value to Block.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Tax Prep was well organized. However, the Print process was extremely inconvenient and frustrating. For example, the printer controls revert to default with each attempt to print, Printing some forms (e.g. 1040-ES) necessitated printing large amounts of supporting documents.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.