Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(146,289 Reviews)
Rating breakdown 146,289 reviews
5 Stars
96,277
4 Stars
27,353
3 Stars
10,053
2 Stars
5,209
1 Star
7,397
85%of customers recommend this product.
(
51,008 out of
59,785)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: dckr
from MN
Verified Purchase:Yes
It was ok, but had issues downloading information. It did download my W-2 but there was some glitch that said there was an error, which there really wasn't. Another item I tried to download wouldn't download at all.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Maria, Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Look carefully
from Prescott, AZ
Verified Purchase:Yes
I had some difficulty handling US government parts of several mutual funds dividends as the % of government holdings remained as part of the total fund dividends. And the same problem with tax free parts of several mutual funds. Problem (may have been )In Chair, Not In Computer, (PICNIC) but I have not had this problem in previous years using H&R Software or may not have recognized it.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from seattle wa
Verified Purchase:Yes
very hard to file electronically
I was charged twice instead of once for the filling fee
I was charged twice instead of once for the filling fee
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 17, 2026
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Posted by: amsjs
from Michigan
Verified Purchase:Yes
We have used this software for many years now and are usually satisfied with it. However, this year my only negative comment is that the software let us request a check from Federal. We got a letter stating that checks are no longer an option for Federal. In looking into this, we found out this was in effect since September 2025! You would think with all the software updates to the program, it would have alerted us of this. Now, instead of giving the routine number and other bank account info for direct deposit, it is requiring a photo id and a mess of other info.
What a shame your software couldn’t let us know this simple fact!
What a shame your software couldn’t let us know this simple fact!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Bill1Am
Verified Purchase:Yes
I am a long-time user of Turbo Tax. I switched to HR Block because using TurboTax would have required me to switch my computer to Windows 11. HR Block is at least as good as Turbo Tax. Looks like I will be using it from now on! (Unless they try to make me switch to Windows 11.)
Pros: Maximizes refund
Value
3
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
Thank you for your review! We're delighted to hear that you had a great experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Ole Jackson
from St. Louis
Verified Purchase:Yes
This software program is so easy to use and I have great confidece in it's results.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
Thank you for your review! We're delighted to hear that you had a great experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Fasteddie516
from Kings Park, NY
Verified Purchase:Yes
Have been using this software for many years and has always been satisfied with ease of use and the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kat49
from St Louis
Verified Purchase:Yes
I have been using this product for over 10 years. I find it easy to understand and use. Since I am totally satisfied I will continue to buy this product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
We’re so happy to hear you had a good experience with our product. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock