Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(145,985 Reviews)
Rating breakdown 145,985 reviews
5 Stars
96,123
4 Stars
27,275
3 Stars
10,017
2 Stars
5,193
1 Star
7,377
85%of customers recommend this product.
(
50,849 out of
59,588)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
Not so helpful for understanding scholarship tax
on April 16, 2026
Posted by: JaSa1
from OK
Verified Purchase:Yes
I’ve used this product for many years. This year, my oldest child is attending college. I am disappointed in the la k of clarity around how to determine if we owed tax on the college scholarship received in the fall.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: on hold
from ny
Verified Purchase:Yes
could not file electronically. Federal kept rejecting due to healthcare and 1099 misc. state put on hold.
finally filed by paper
finally filed by paper
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
Thank you for sharing your experience with us. We're disappointed to hear that your office visit did not meet your expectations. Providing a positive and seamless experience for our clients is important to us, and we apologize for falling short in this instance. We're committed to making things right, and our support team is ready to assist you. Please call us at 1-800-472-5625 so we can address your concerns and ensure your next visit is a more positive one.
Written by a customer while visiting HRBlock
Posted by: act03
from Arizona
Verified Purchase:Yes
Been using your product for 5 yrs and have been very satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
It got me through on time. Spent a horrendous couple of days looking for my standard deduction which was not used because I attempted to go the route of itemization. The routine for entering data for possible itemized return must have an error in it. Only way I got it to work properly was to eliminate every itemization entry. One erroneous yes created the problem.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Always good and reliable for standard home use
on April 16, 2026
Posted by: itsnotmeitsyou
from Tumwater, WA
Verified Purchase:Yes
Pros:
- Easy to use every time
- Quick file / response from IRS
- Stable, no glitches
- Easy to use every time
- Quick file / response from IRS
- Stable, no glitches
Cons:
- Wasn't obvious where to put the IRS pin (6 digits) during the process, so first submit to IRS was rejected
- There's no Linux version
- Wasn't obvious where to put the IRS pin (6 digits) during the process, so first submit to IRS was rejected
- There's no Linux version
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charleston SC
Verified Purchase:Yes
Have been a loyal customer for 6+ years, and have watched yur program grow with each use.
Yur program is wonderfully 'user friendly' including those sections when I needed to have more clarification on an item. I really like how the explanation told me what not to put in certain sections, which was very helpful...
Yur program is wonderfully 'user friendly' including those sections when I needed to have more clarification on an item. I really like how the explanation told me what not to put in certain sections, which was very helpful...
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Price is competitive and does what it needs to.Boo
on April 16, 2026
Posted by: Boiler3k
from Chi NW
Verified Purchase:Yes
Have used this for years. Works fine but there is always an item or two to confuse. (Like just what is basis?)
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Worked well, a couple areas could have been more clear. State fee is too high
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock