Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(145,985 Reviews)
85%of customers recommend this product.
(
50,849 out of
59,588)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: jhbHRB
Verified Purchase:Yes
Some of the interviews were confusing to me and I had to reach out to HRB's help team. The help team was slow to respond. Both times they took more than the quoted 5 days. I did end up getting my issues resolved. I've been using HRB product for many years and never in the past had this many issues and delays.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Maxgadgerguy
Verified Purchase:Yes
Easy enough to use and a more cost effective solution compared to the competition. This is from a user of tax software for over 20 years now. I would definitely pick it again and recommend it.
Response from HRBlockBy Sonia, Social Media, April 17, 2026
We’re so happy to hear you had a good experience with our product. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: YiC1
Verified Purchase:Yes
I use the software every year. It works great. Highly recommended!
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I used the software for years. I do not like the printing features. I would like the option to print different ages instead of printing all pages. Example: 1040 page has two or three pages that are printed together. I like to print what ever page I want.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JimC2025
Verified Purchase:Yes
Having been using H&R Block for the last 14 years and have always been happy with results
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
This year's version had a serious issue dealing with VPNs and/or Antivirus. There were NO notifications recommending that vpns and antivirus be disabled while using the product. After dealing with program hangup from the very start, the issue reached a climax when I went to file my state tax and found myself in an endless loop. The issue was not resolved until Tier 2 told me that I needed to disable my VPN and Antivirus software.
End users should NOT have to be their system security at risk just to be able to use your software. By the way, I have NOT had this issue any of the previous years I have used your software.
Pros: Maximizes refund
Cons: Hard to prepare
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tn
Verified Purchase:Yes
I always feel confident that H&R Block software will walk me through all possible deductions and ensure my audit risk is as low as possible.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Don't Do It
on April 15, 2026
Posted by: PMarDawg
from Lancaster, PA
Worst program ever. Do not recommend. Don't know if they actually filed my taxes.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock