For the most part H&R Block is simple to use and walks you through the appropriate questions for your situation. We have a lot of investments and it takes care of them easily and correctly. We use H&R Block because of issues with another software program. It does well on importing from pdf's and finance companies etc. Could do better on instructions for each form so you understand what is happening in the background. Also took several tries to get the 8606 filled out correctly, but that is not a common form most people need. We will continue to use for the foreseeable future.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I buy H&R Tax Software every year. I use it prepare and e-file my return, as well as returns for my family members. Easy questionnaire makes completing the returns a breeze and you get a few e-filings as well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
While the Federal Form works really well, the last four years, I’ve had to call in order to get my State Form downloaded.
Pros: Easy to prepare, Maximizes refund
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Have used this product for over 10 years now. Always easy to use and works great and being H&R Block I trust them to get my taxes right.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Been using HR Block Deluxe for many years, and plan to continue using it.
Pros: Easy to prepare, Fast
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
The software saves me significant time preparing my return as compared to preparation without software and I am more confident that it's error free..
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Harder to use and understand this year.
on April 14, 2026
Posted by: Disappointed 222
from Portland, OR
Hated the way it had you review forms several times. All the information was correct, but they kept having you review it. I made a copy and deleted the original and may have ended up deleting the form. I didn't realize this until after I submitted my taxes. It didn't seem user friendly to me this year.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!